• Privacy policy

The Privacy Policy governs the manner in which


Swiss Outdoor Lifestyle AG
Tardisstrasse 118
7205 Zizers
Switzerland 

(hereinafter "mayamaya") collects, uses, maintains and discloses information collected from users (each, a "User") of the www.mayamaya.ch website, mayamaya's mobile enhanced version of it's online website and mayamaya's mobile apps (together: the "Sites"). Mayamaya is responsible for the processing of your personal sata obtained through the Sites and otherwise in accordance with the Swiss regulations on the protection of personal data.



Personal data

Mayamaya will collect personal data from Users when Users place an order, subscribe as a member/newsletter, participate in a contest or promotion, write a story, news, respond to a survey or fill out a form.

Mayamaya may process the following data: name, date of birth, gender, email address, billing address, shipping address, city, postal code, country, phone number, payment details, details of purchases, details on returned goods, correspondence exchanged between customer and customer care, language, lifestyles... These informations are used for creating the account of the User(s), for processing the orders, for supplying the ordered goods, for invoicing and for sending newsletters if the User became a member/subscribed.



Newsletters

If a User decides to subscribe to mayamaya's mailing list or become a member, they will receive emails about mayamaya products, sales, promotions, events and news. These emails may be personalised according to gender and the lifestyles a User indicates when he/she signs up for the membership. If at any time a User would like to unsubscribe from receiving future emails, he/she may do so by following the detailed unsubscribe instructions at the bottom of each email or by contacting mayamaya via customercare@mayamaya.ch.



Storage period of personal data

Mayamaya will store personal data of User for as long as necessary to deliver the oder and for an additional period of at least two years after the transaction, unless a longer storage period is required by law. Mayamaya will store the personal data of a User necessary for communication of newsletters ultimately one year after the relationship between mayamaya and the User has ended or until the User requests mayamaya to delete the personal data for this purpose. Mayamaya will not store the financial personal data of a User. All the payments are proceed through a secure gateway(Braintree). All financial informations are stored in that system, mayamaya has no access to it. 



Storage period of personal data- members

Mayamaya will store personal data of User-member for as long as necessary to deliver the oder and for an additional period of at least two years after the transaction, unless a longer storage period is required by law. Mayamaya will store the personal data of a User-member necessary for communication of newsletters ultimately one year after the relationship between mayamaya and the User-member has ended or until the User-member requests mayamaya to delete the personal data for this purpose. Mayamaya will not store the financial personal data of a User-member. All the payments are proceed through a secure gateway(Braintree). All financial informations are stored in that system, mayamaya has no access to it. 



How mayamaya protects your information

Mayamaya adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of the User's personal information, username, password, transaction information and data stored on or through the Sites.

Mayamaya uses the following security measures:

- internal security policy which is implemented
- physical access protection, including internal inspection
- intrusion- alarm
- system and data access protected by e.g. user ID's, passwords/pin codes, firewalls
- access protection by keys or passes
- data transmittion protections
- confidentiality agreements
- data seperation control
- defense strategy as a protection against unauthorised modifications
- data incident response plan
- automatic logging of the data access, including verification
- verification of assigned authorities
- safe payment with Braintree

 

Withdrawal of permission

The User has the right to opt-out of the use of his/her data by mayamaya for newsletters or other direct marketing purposes at any time. The User may do so by clicking the unsubscribe option at the bottom of such newsletter or by contacting mayamaya via customercare@mayamaya.ch.

Finally, the User has the right to request an overview of his/her personal data processed by mayamaya and to request removal or correction thereof if they appera incorrect or irrelevant, by sending an email to customercare@mayamaya.ch or by sending a mail to the following address:


Swiss Outdoor Lifestyle AG
Tardisstrasse 118
7205 Zizers
Switzerland




Sharing your personal information

 Mayamaya may provide the User's personal data to third parties including companies affiliated with mayamaya, it's logistic providers, workflow software supplier, email service provider, CRM provider, e-commerce platform provider and order management system provider, if required to carry out the User's purchases, returns, repairs and complaints. Mayamaya may also use such third parties to send newsletters and other marketing/promotional communications and surveys to Users and to help mayamaya operate the Sites. These parties are contractually bounded by mayamaya to only process data in accordance with mayamaya's instructions. Otherwise mayamaya does not provide the User's personal data to others.



Third party websites

The Users may find advertising or other content on the Sites that link to the sites and services of mayamaya's partners, suppliers, advertisers, sponsors, licensors and other third parties. Mayamaya does not control the content or links that appear on these sites and is not responsible for the pratices employed by websites linked to or from the Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies.Browsing and interaction on any other website, including websites which have a link to the Sites, is subject to that website's own terms and policies.



Changes to this privacy policy

Mayamaya has the discretion to update this privacy policy at any time. When mayamaya does so, mayamaya will revise the updated date at the bottom of this page. Mayamaya encourages the Users to frequently check this page for any changes to stay informed about how mayamaya is helping to protect the personal information it collects.



Notification and contacting us

The processing of personal data by mayamaya is notified with the Swiss data protection authority under number...

If a User has any questions about this Privacy Policy or the practices of the Sites, he/she can contact us at:


Swiss Outdoor Lifestyle AG
Tardisstrasse 118
7205 Zizers
Switzerland

or

customercare@mayamaya.ch 


The document was updated on 30.11.2016